Security & Compliance
How Ploy protects your data, your sites, and your visitors.
Ploy is built with security as a foundation — not an afterthought. This page covers how we handle data protection, access controls, infrastructure security, and privacy.
Data Encryption
| Layer | Standard |
|---|---|
| In transit | TLS 1.2+ for all connections between your browser, Ploy's servers, and third-party integrations. |
| At rest | AES-256 encryption for stored data, including site content, assets, documents, and workspace configuration. |
| SSL certificates | Automatically provisioned and renewed for every custom domain via ACME. All sites are served over HTTPS. |
Access Controls
- Workspace-level access — Only authorized team members can access your workspace, sites, and data.
- Integration permissions — Each connected service uses OAuth with scoped permissions. Ploy requests only what's needed (e.g., read-only for analytics).
- No shared credentials — Ploy never stores passwords for any integration. All connections use token-based OAuth.
Infrastructure
- Hosting — Ploy sites are deployed to a globally distributed hosting infrastructure with edge caching for fast load times worldwide.
- Builds — Site builds run in isolated environments. Each build is sandboxed and cannot access other workspaces or sites.
- Deploys — Every deploy is an immutable snapshot. Previous versions are retained for instant rollback.
Privacy
- Visitor identification — Ploy's visitor identification does not use cookies and does not require consent banners. No personally identifiable information is collected from visitors without their knowledge.
- Analytics — Built-in analytics are privacy-first and do not rely on third-party tracking scripts.
- Your data — Workspace content (sites, documents, assets, brand data) is yours. Ploy does not use your content to train AI models.
Third-Party Integrations
When you connect external services (GitHub, Figma, Google Analytics, etc.):
- Connections use OAuth 2.0 with scoped permissions.
- You can revoke access at any time from Settings → Integrations.
- Data pulled from integrations is used only within your workspace context.
Questions?
For security-related inquiries, contact support@runploy.com.
What's Next?
- Connect your tools securely — See the Integrations overview.
- Go live — Follow Publishing & Deploys to ship your site.
- Get help — Check the FAQ & Troubleshooting page for common issues.
