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Ploy Support Docs

Everything you need to get up and running with Ploy.

Pro tip: Ploy's Agent is usually faster than these docs. Try it first — it can answer most questions interactively and take action on your behalf.

Ploy is an AI-powered marketing platform that turns your website into a growth engine. Most questions can be answered by Ploy's in-app AI Assistant. These docs cover everything else.

Getting Started

Back to the docs home page.

What Ploy is and how the platform works.

Start with a goal and let Ploy guide the right route.

Field-tested habits for fast, on-brand results with Ploy.

Key terms and definitions.

Working with a Team

Organization-wide access, invitations, and collaborator roles.

Set up Ploy for multiple clients — billing, workspaces, orgs, and domains.

Platform

Your AI assistant — capabilities and tips.

Give ongoing work one home: a goal, a dashboard, a task plan, and a daily check-in.

Pages, sections, components, and design system.

Find, upload, preview, and reuse images, videos, fonts, and documents.

Find the documents you and Ploy's Agent create.

Form Submissions

View form submissions and configure email notifications.

PloyDB — store structured content for sites, automations, forms, and apps.

Run a database-backed blog or connect an external CMS.

Traffic, GA4, and GSC.

Environment Variables

Store config and secrets for your published site, scoped per environment.

Publishing & Deploys

Ship your site and manage versions.

Save a workflow once and run it again — on demand or on a schedule.

Find contacts and identify the companies and people visiting your site.

CLI & Agents

Operate Ploy interactively, from automations, or through AI agents.

Hosting

Migration Cost Calculator

Scan your current site and estimate the cost and scope of a manual migration.

Connect your own domain to your Ploy site.

Reverse-proxy paths on your domain to Ploy pages or external origins (e.g. Webflow).

Fallback Origins

Proxy unmatched routes to your former hosting provider during a Ploy migration.

Account & Billing

How credits work, tracking your balance, and getting more.

Know when a chat finishes or needs your answer.

Integrations

Connect GitHub, Figma, GA4, Notion, and more.

Connect Ploy to Claude Desktop, Claude Code, ChatGPT, Codex, Grok, Grok Bot, Muse, Cursor, and other AI tools with the Ploy MCP server.

Send events from external systems into Ploy and trigger Ploybooks.

Trust & Security

Security & Compliance

Data encryption, access, and privacy.

Advanced Controls

Advanced security options for your account and organization.

Support

FAQ & Troubleshooting

Common issues and how to fix them.

Need additional support?

Email support@ploy.ai for anything not covered in these guides.