Contact Tools
Find, enrich, and discover people and companies — right from chat.
What are Contact Tools?
Contact Tools let Ploy's Agent look up real-world contact and company data for you: find someone's work email, verify an address before you send to it, pull a full profile from a LinkedIn URL, or build a list of prospects that match your ideal customer profile.
There's nothing to set up. No accounts to connect, no API keys, no third-party subscriptions. Just ask in chat, and Ploy handles the rest.
Example prompts:
- "Find the work email for Sarah Chen, Product Manager at acme.com"
- "Is john@acme.com still deliverable?"
- "Pull a full profile for linkedin.com/in/jane-doe"
- "Find 50 VPs of Engineering at fintech companies in the US"
What you can do
Find contact details
- Email lookup — find a person's work or personal email address. The more Ploy knows (full name, company domain, LinkedIn URL), the better — and the cheaper. When you provide a name and company domain, Ploy can often find and verify the email without spending any lookups from your allowance.
- Phone lookup — find phone numbers for a person, ideally from their LinkedIn URL.
- Email verification — check whether an address is safe to send to. Results come back as deliverable, risky, undeliverable, or unknown. Verification never sends an email to the address.
Enrich people and companies
Turn a single identifier into a full profile.
- People — from a LinkedIn URL, an email, or a name + company domain, get their current title, company, location, work history, education, social profiles, and skills.
- Companies — from a domain, company name, or LinkedIn page, get industry, description, employee count, headquarters, founding year, funding history, and technology stack.
"Tell me about the company behind stripe.com — size, funding, tech stack"
Search and discover
Structured, filter-based discovery for building lists — where filters do work that a normal web search can't.
- Prospects — find people by title, seniority, department, location, and current employer. Filter to people who started their role recently to catch new hires.
- Companies — find companies by industry, size, location, funding stage, investors, revenue, technologies used, or whether they're actively hiring.
- Job postings — search open roles by title, function, seniority, company, location, work mode, and salary range.
- Social accounts — search X (Twitter), TikTok, and YouTube, or look up an Instagram profile by handle.
- Company titles — list the most common job titles at a target company, useful for outbound targeting.
- Job changes — find out whether specific people recently changed jobs, e.g. "who on this list left stripe.com?"
"Which Series B AI companies raised in the last 6 months and are hiring?"
"What are the most common job titles at Notion?"
Lookups and your plan
Your plan includes a fixed number of contact lookups per billing period, shared across your organization.
When your allowance runs out, contact lookups pause until your next billing period. You can upgrade your plan any time under Billing settings → Plan for a larger allowance — everything else in Ploy keeps working as usual.
Tips for better results
- Give everything you have. A name, company, and LinkedIn URL together beat any one alone — Ploy uses each piece to pick the best (and cheapest) route.
- Use the company domain, not just the name. "acme.com" is a stronger identifier than "Acme Inc."
- Be specific about email type. Say "work email" or "personal email" so Ploy doesn't need to ask.
- For lists, describe the segment. Industry, title, seniority, location, company size, and funding stage all work as filters.
FAQ
Do I need to connect a data provider?
No. Contact Tools are built into Ploy. There are no integrations to set up and no extra subscriptions.
Why couldn't Ploy find an email or profile?
If a lookup comes back empty, try adding more identifiers — the person's full name, their company's domain, or their LinkedIn URL — and ask again.
What does a "risky" email mean?
The address exists but couldn't be fully confirmed as safe to send to (this often happens with catch-all domains). Sending to risky addresses increases bounce rates — use your judgment.
I'm told I've run out of contact lookups. What now?
Your organization has used its contact lookup allowance for this billing period. Upgrade your plan under Billing settings → Plan for a larger allowance, or wait until the period resets. Failed lookups due to an empty allowance are never charged.
Does verifying an email notify the person?
No. Verification checks deliverability signals without ever sending an email.
